COVID-19

  • Our high street store is now open again with limited opening hours: 12pm – 5pm Monday, Tuesday, Thursday and Friday, 10am – 4pm Saturday, closed Wednesday and Sunday.
  • Now that we’re all wearing face masks in shops, we are now allowing 2 individuals OR 1 family group at a time into the retail area.
  • In-store casual play has started again – prebook tables here – with reinstated toilets, and limited food and drink (we will allow you to lift mask while you sip a drink or take a bite).
  • Evening events, with face masks, social distancing, cleaning etc. We’ve tried to run evenings for 4 weeks with no interest. We’re running Friday Night Magic every Friday at 6pm. Please note we are required by law to close and be off the premises by 10pm. Take a look here to see what’s going on in-store.
  • Masks are now compulsory whether you’re playing or shopping. We will insist on you wearing one and we also have them available to buy should you have forgotten. If you are exempt from wearing a mask for health or other reasons, you are not able to play in-store.
  • Everyone MUST use the hand sanitizer on entry.
  • Our front door entrance is now open. Please wear masks from the moment you enter. 
  • The rear of the store is located at the top of the ramp to the Westgate Multi Storey Car Park and opposite the car park entrance.
  • We are offering a click and collect service for shoppers. If you specify click and collect on our website checkout, you can collect and go when we’re open.
  • Until further notice we have stopped shipping outside the UK. This is because shipping prices have increased dramatically in light of COVID-19, and so until this threat subsides we are only taking orders within the United Kingdom.